Question 1

What is included in each product set?

Accepted Answer

Each custom minifigure set includes one figure and accessories as shown. Accessories sets only include the items pictured, not the figure.

Question 2

What materials are used in your products?

Accepted Answer

We use resin and ABS plastic. Resin has about 70% hardness of ABS. Please handle with care. Our products are compatible with major minifigure brands.

Question 3

What is the quality of the colors and paint used?

Accepted Answer

We use premium paints like Jumpwind, Gaia, Mr. Hobby, and Tamiya. Colors are vibrant, durable, and resistant to fading.

Question 4

How are your products made?

Accepted Answer

Our process includes 3D printing, handcrafting, molding, and hand-painting for the highest quality and detail.

Question 5

How should I display and care for my figures?

Accepted Answer

Best displayed in glass cabinets away from sunlight. Clean gently with a soft cloth. Avoid bending, twisting, or using sharp objects.

Question 6

Can I customize the colors or designs?

Accepted Answer

Yes, we offer customization. Please contact us directly for special design requests.

Question 7

What should I do if I have an issue with my product?

Accepted Answer

Contact us immediately via Facebook, TikTok, or email. We’re happy to resolve any concerns regarding defects or damages.

Question 8

How do I contact support?

Accepted Answer

You can contact us via Facebook, Instagram, TikTok (@handmadevitvang), YouTube, or email at gduckbrick@gmail.com.

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